1. Acceptance of Terms By booking a tour with Costa Rican Adventures, you agree to be bound by these terms and conditions, which, together with our privacy policy, govern Costa Rican Adventures’ relationship with you about this website and the services provided.
2. Booking and Payments
- Full payment is required when booking to secure your place on any of our tours.
- Payments for tours can be made via PayPal or credit/debit card.
3. Cancellation and Refund Policy
- 48-Hour Notice: Full refunds are available for cancellations made at least 48 hours before the scheduled tour date. To cancel, please contact us.
- Weather or Health-Related Cancellations: Tours canceled by us due to health directives or adverse weather conditions may be rescheduled for a future date.
- No-Show Policy: Failure to show up on the day of the tour without prior notification will result in the loss of your payment.
- Short Notice Reservations: Reservations made within 48 hours of the tour date are non-refundable.
- ATV Rental Deposit: A deposit is required for renting ATVs, as the renter is responsible for any damages to the ATV during the tour.
4. Privacy Policy: Please refer to our Privacy Policy for information on how your data is collected, used, and protected.
5. Liability Costa Rican Adventures is not liable for any personal injuries, death, or loss of property that may occur during the tours. All guests agree to adhere to safety instructions and regulations set forth by the tour guides.
6. Changes to Tours Costa Rican Adventures reserves the right to modify tour itineraries or schedules without prior notice due to operational concerns or circumstances beyond our control.
7. Your Responsibilities
- Ensure that you are medically and physically fit for the tour.
- Arrive at the designated starting point on time.
- Follow the tour guide’s instructions for your safety and the safety of others.
8. Complaints If you have any complaints about our services, please contact us during or immediately after the tour to allow for the possibility of prompt resolution.
9. Governing Law These terms and conditions are governed by the laws of Costa Rica, and any disputes will be resolved exclusively in the courts of Costa Rica.
Contact Us If you have any inquiries or need further clarification of our terms and conditions, please contact us.